Harmony in Tourism and Development
Simply Good for People Planet and Place
Committed and structured to ensure tourism has a net positive impact for climate, biodiversity and local communities
Sustainability is such an important outcome of Covid , I am , therefore, ready to support TLC , as they strive to support a sustainability position of tourism development in leaping forward to protect our environment, our societies and our economies and thus sustaining life on earth.
Taleb Rifai, Former Secretary General UNWTO
Maldives’ economic dependence on tourism makes it absolutely essential we continue to focus on sustainable tourism development, whilst we embark on nationwide tourism expansion initiatives and celebration of our tourism industry’s Golden Jubilee in 2022.
We endorse the TLCs sustainable tourism initiative to Reset Tourism Sustainably
(Dr. Abdulla Mausoom, Minister of Tourism, Maldives)
We want to set out a vision of a sustainable, outcome focused, approach for tourism and the construction of tourist resorts and destinations that has a net positive impact for biodiversity, people and climate.
We have been provided an opportunity to RESET our industry and approach
That identifies a destination and/ or its services as being Good for People, Planet and Prosperity
That has sustainability and wellness factored into the design and build of resorts and destinations from the very
With an emphasis on sustainability guided by being in Harmony with Nature and supported by Harmony principles
That creates an ambition for business and consumers that is “Beyond CO2 Neutral” and considers the full impact of industry on biodiversity, habitat, water, land, sea, people, and places
That lets consumers and travelers know that their holiday is benefiting themselves, the destination, and the planet
That enhances the capital funds available towards activities that Preserve, Protect and Restore the natural environment, locally and globally
2. What is different about the Harmony Quality Mark
The Harmony Golden Ratio differs from other Sustainable Tourism accreditation kite marks in that is:
Outcome and Impact based and Simply and Accurately Describes to the Consumer the impact your business has on the natural environment and people; it is either:
- Carbon Neutral
- Carbon Negative
- Greenhouse Gas Neutral (Climate Caring)
- Greenhouse Gas Negative (Climate Improving)
- People Planet & Place Impact Aware (Working for People Planet & Prosperity)
- People Planet & Place Positive (Good for the People Planet & Prosperity)
The Approach identifies the financial costs of the positive AND negative impacts a destination or organisation has upon the environment, the location, and people.
The Harmony Quality Mark sits above as an outcome measure and framework that compliments the range of “sustainable management systems, processes and outputs” that form the basis of most environmental accreditation marks in tourism (eg. Green Globe) and construction (eg. BREEAM). These other output and process driven accreditations are valuable and set detailed sustainability management delivery plans for improvement.
For Harmony accreditation organisations are expected not just to achieve a socio-environmental cost of harm, and address this, but are required to put in place action plans to reduce their negative impacts.
The Harmony Quality Mark identifies for consumers and business the TRUE COST
of their business model, taking into account, the impacts on people planet and place, enabling business to price their services appropriately and fairly. Negative impacts can be offset, similar to carbon dioxide offset approaches, by either the business or the customer. Offset resources and funds can be applied to local and global actions, that protect, preserve, and restore the natural environment
3. Supporting Assessment and Audit Frameworks for Human & Social, and Natural Capital
The Harmony Quality Mark is inspired by Harmony principles as set out in the Prince of Wales' book Harmony: A New Way of Looking at our World, written with Tony Juniper and Ian Skelly. It draws on the UN Sustainability Goals, UN Happiness Reports, and aligns with leading edge developments in costing: environmental harm, social value, and social impact, they include:
- UK Treasury Department -Economics of Biodiversity
- UN System of Environmental-Economic Accounting (SEEA)
- Natural Capital Coalition and Social & Human Capital Coalition
- Doughnut economics - a visual framework for sustainable development
- Tony Juniper, Chair of Natural England
- KPMG – True Value
- PwC - Total Impact Measurement and Management
- Environmental Profit and Loss accounting
- Rebecca Henderson, Real Cost Economics, Harvard
4. Beyond CO2 Neutral!
The Harmony Quality Mark sets a financial value to the Total Impact an organization, product, or service has across Human, Social and Natural Capital.
We are setting an aspiration for industry, to go “Beyond CO2 Neutral”.
While Carbon Dioxide emissions leading to climate change is a significant component of harm and must be addressed, there are other, more powerful climate changing gases such as nitrous oxide and methane, being released through human industrial activity, produced by fossil fuel use and extraction, and farming. Additional harm through air pollution, through ozone depleting chemicals, transport and traffic particulates, and industrial activity directly impacts upon human and biological health. Plastics, fertilizers, and waste from our farmed and urban environments ends up in our rivers, lakes, and seas. The accumulated of waste, by-products and intensive farming destroys habitat and biodiversity of both land and sea.
A focus on Carbon, is a first step, but it is a limited understanding of our total global negative impact, and with so much CO2 already released in the atmosphere and harm done to habitats and biodiversity, a focus on Carbon Neutral alone, is too little too late.
5. A Partnership between Academia and Business
The Harmony Golden Ratio is the work of academics and industry advisers working at the University of Wales Trinity Saint David (UWTSD) to develop a unique measurement tool developed specifically for travel, tourism and hospitality businesses looking to reduce their harmful environmental impact and to positively embrace a more sustainable way of business for the future.
Developed in line with the established concept of Harmony as a blueprint, The Harmony Golden Ratio is the brain child of Leo Downer and Nicki Page who have over 30 years experience working in global wellness tourism and hospitality, and Nick Campion of UWTSD.
Following on from The Harmony Debates virtual book launch in October, which gathered panelists from across the business, government and academia who have written on their support for the philosophy of Harmony as a blueprint for a better more sustainable world, there have been calls for urgent change from governments, with businesses and industries around the world adding their voices to the growing chorus globally for a RESET.
The Harmony Golden Ratio was developed by TLC in consultation with professionals in sustainability, global hotel brands, health, community safety, education, transport, and government. It identifies a tourism destination that has an authentic commitment to sustainability and the planet.
6. Intergenerational Equity is a Foundation for Sustainable Development.
The principle of intergenerational equity has deep roots in cultural and religious traditions, including, Islamic, Judeo-Christian, Asian, non-theistic traditions, African customary law, and Native American traditions.
The Well-being of Future Generations, Wales 2015, Act (securing future-justice, for the well-being of current and future generations), is a progressive example where intergenerational principles have been passed into statute.
With respect to intergenerational justice, the idea is that present generations have certain duties towards future generations, climate change raises particularly pressing issues, such as which risks those living today are allowed to impose on future generations, and how available natural resources can be used without threatening the sustainable functioning of the planet's ecosystems. Moreover, when one talks about the rights of future generations this inevitably seems to raise the issue of how to balance the rights’ claims of those alive today against the rights’ claims of future generations. climate-change-and-intergenerational-justice
An element of intergenerational equity is that (of resources, habitat, ecosystems) diversity provides flexibility to future generations and provides the capacity to achieve their own goals in the way that they define
7. Why Tourism
Tourism provides 10% of World GDP (UNEP
) And 8% of Climate Gasses (Nature
“Tourism has been described as the world’s largest transfer of resources from rich to poor, dwarfing international aid,” BBC
“the largest voluntary transfer of cash from the rich to the poor, the ‘haves’ to ‘have nots’, in history”. Even if one allows for considerable “leakage” Guardian newspaper
“The sudden fall in tourism cuts off funding for biodiversity conservation. Some 7% of world tourism relates to wildlife, a segment growing by 3% annually. The impact on biodiversity and ecosystems is critical. In many African destinations, wildlife accounts for up to 80% of visits, and tourism revenues enable marine conservation efforts.
Several examples of community involvement in nature tourism show how communities, including indigenous peoples, have been able to protect their cultural and natural heritage while creating wealth and improve their wellbeing.
8. Why TLC Harmony
- Sustainability is such an important outcome of Covid , I am , therefore, ready to support TLC , as they strive to support a sustainability position of tourism development in leaping forward to protect our environment, our societies and our economies and thus sustaining life on earth. Taleb Rifai, Former Secretary General UNWTO
- Maldives’ economic dependence on tourism makes it absolutely essential we continue to focus on sustainable tourism development, whilst we embark on nationwide tourism expansion initiatives and celebration of our tourism industry’s Golden Jubilee in 2022.
We endorse the TLCs sustainable tourism initiative, Reset Tourism Sustainably
(Minister of Tourism, Maldives
- TLC Harmony Wins the 2021 UK Enterprise Award.
- “Thank you so much for sharing these inspiring documents” “HRH is very eager to explore .... meaningful collaboration" Jennifer Jordan-Saifi, Household of The Prince of Wales & The Duchess of Cornwall
- “The work you have done to incorporate the Harmony principles is incredible” Patty Clement, Sustainable Markets Initiative, Chief Operating Officer
- “Looking at something through a Harmony lens immediately opens the door to improved performance and greater Harmony. Taking waste management as an example in a resort setting enables guests to understand the effect of consumption, its value, costs and local opportunities including local leadership and education - such as food waste composting use on the resort estate. Other opportunities would likely be directed to reducing pollution such as specific collection and management of plastics. Looking at management systems and working towards positive outcomes locally has a wider and longer-lived effect at the resort and in guests and employee thinking leading to greater customer engagement and community leadership”. Robert Ryan, Director, Ryan Resources Ltd (Sustainability in Infrastructure)
“Absolutely amazing.” Professor Nick Campion, , Harmony Institute, University of Wales, Trinity Saint David
- As a materials expert for over 30 years specialising in admixture building the tallest and longest and airport developments in the world, I applaud the work of TLC and the aspirations for the Golden Ratio to protect people and our planet. Green technology in concrete recipes is continually being upgraded and refined so we in the construction and development phase can align to a world imperative. A Page. SIKA Technical Management (Construction)
“The UK Hospitality Industry must act responsibly and do everything possible to support Government achieve its sustainability targets, I am looking forward to supporting TLC's commitmnet to global hospitality and tourism sustainability at their RESET Tourism event”. Harry Murray MBE, Chairman Lucknam Park Hotel & Spa & President HOSPA, The Hospitality Professionals Association
“We are delighted that Harmony is supporting Go Gloucestershire and the Visit Gloucestershire Partnership’. Tourism is vital to the Gloucestershire local economy, we want to maintain our wonderful offering here in the Cotswolds and surrounding areas. We involve all our partners in the sustainability programmes our organisation has in development, it has never been a more important time for us to unite, collaborate and share best practice.” Steve Gardner-Collins, Visit Gloucestershire Partnership
Covid has made us all think about how we can reorganise our world to make it more equitable and I am so pleased to see this solution for sustainable tourism. I’m delighted to support from within Wales, TLC with their equitable approach to People. Planet. Nature and community, at Reset Tourism Sustainably.
Dawn Davies. Consultant and Entrepreneur, Wales.
More about us in the Discussion Forum
We are proud to have worked with:
and many more
Including Governments and National Ministries across the Gulf, Europe, Asia, and Africa
Co-Founder (Tourism Marketing Hospitality)
Nicki is a marketing and
public relations titan. Her
finely honed experience at
blue chip corporates like
leading advertising agency
Saatchi & Saatchi and
Marriott Hotels and Resorts
is matched by her integrity
and sensitivity to global
cultures. Her influence has
created a network of the
foremost decision makers
across Arab, South & South
East Asian and African
nations and she’s keenly
negotiated the success of
world-leading tourism and
prestige destinations from
Jordan to Malaysia, South
Africa to the UAE.
has a deep understanding
of promoting worldwide
high quality health and wellness
resorts; unparalleled insight
into the role women have in
influencing health, wellness
and travel decisions; and an
established, trusted business
presence in Asia and the Middle East
that includes a client list of
ruling families, CEOs and top
Executive Director/ Co-Founder
To say that Leo brings
exceptional acumen to
TLC Harmony would be
an understatement. His
experience spans 30 years
of managing clinicians and
developing health services
in the public, voluntary
and private sector. He
has worked strategically
in the improvement of
health, wellbeing, and
safety nationally and
Coordinator with the
Maudsley NHS Trust,
to Head of Drug and
Crime Reduction in the
Government Office for
London; developing Social Impact financial models with the UK Treasury;
Manager for counter-terrorism
in the UK Home
Office HQ Strategy and
to Group Director of
Business Development and
Communications for the
Social Interest Group,
innovative, cost modelling and strategic
approach, has founded
new health approaches,
paradigms, and led
government operations and