Ensuring you are fit for new sustainability reporting legal requirements and guest expectations
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UK and EU sustainability reporting requirements such as the Corporate Sustainbility Reporting Directive (CSRD 2023), Greenwashing Directive, and international environmental laws present a significant opportunity for innovative leaders in hotels and hospitality to drive data-rich sustainability decisions within their organisations.
The business benefits and evidence-base for authentic sustainability are both credible and robust, with travel brands such as Virtuoso reporting that sustainable tourism is a prime concern among wealthy travellers, to mainstream agents such as Booking.com acknowledging that travellers want more sustainable options.
Where guests have made their intentions clear, the law has now caught up. By January 2026, large businesses with extensive interests in the EU must report all greenhouse gases (across Scope 1,2 and 3), based on data from 1st January 2025; and misleading environmental narratives (greenwashing) will lead to substantial fines.
It is often innovative brands that move first and drive real market change and leaving others to emulate and catch up. You can become ideally placed, not just in the UK but internationally, to demonstrate how it has grasped the initiative and is truly delivering on the sustainability paradigm shift within the industry.
Your hotel or restaurant can be some of the first to identify your full range of GHG emissions (including Scope 3 and offsets its climate impacts across the MICE services of the group.
The reputation and brand benefits are clear, and any potential risks are minimised through the specialist partnership that Total Life Cycle (TLC) brings. We have been leading on climate and biodiversity data-driven methodologies to ensure your environmental narratives align with international and EU legislation that requires that any claims must consider the full ‘Life Cycle’ of products and services.
A premium of up between 5 to 20% is often associated with sustainability, but far greater is the value and prestige acquired by guests and business bookings knowing their stay with you has not harmed the locality or the planet. Our approach taps that desire for good and philanthropy, and ensures your guest are active participants in valuing nature.
Sustainability can truly enhance business prosperity when you harness the desires, values and aspirations of your guests to do good. It is a powerful message and TLC provides the means to deliver it with credibility and confidence.
If you are not measuring Scope 3 fully you are missing around 80% of your emissions.
Total Life Cycle Analytics
Brand and Reputation
Implementing robust sustainability initiatives can drive substantial brand equity and enhance reputation. By leveraging data analytics to quantify greenhouse gas emissions and biodiversity impacts, hotels can deploy targeted, measurable sustainability strategies. This data-centric methodology enables organisations to establish concrete objectives, monitor performance metrics, ensure regulatory compliance, and effectively disseminate outcomes to key stakeholders.
This aligns with evolving consumer preferences, improving brand perception and customer loyalty. Moreover, data-driven sustainability efforts often yield operational efficiencies and cost reductions, further solidifying the organisation's position as a responsible and innovative market leader.
Strategic Communications and Marketing:
Data-driven sustainability initiatives provide a wealth of content for high-impact marketing collateral. Organisations can craft compelling narratives around their sustainability journey, underpinned by quantifiable metrics and tangible achievements, fostering emotional resonance with guests while showcasing environmental stewardship.
Risk Mitigation and Compliance:
In an increasingly stringent regulatory landscape, data-driven sustainability practices position hospitality groups to proactively address compliance requirements. This forward- thinking approach minimizes legal and reputational exposure associated with environmental non-compliance, safeguarding brand integrity.
Stakeholder Engagement and Value Creation:
Comprehensive sustainability data enables more effective engagement across stakeholder groups. And can demonstrate quantifiable returns on sustainability investments to shareholders, provide local communities with evidence of reduced environmental footprint, and instill a sense of purpose and pride among employees.
A strategic approach to sustainability marketing and brand management enhances overall corporate social responsibility, contributing meaningfully to environmental preservation while driving growth and competitive advantage for your hospitality group
First Mover Advantage for Scope 3 value chain emissions and biodiversity:
Your hotel would be one of the earliest to implement a Scope 1,2 and 3 emission reduction target for the group. Currently the group is reporting reduction targets related to only Scope 1 and 2. Similarly, measuring water use only captures a fraction of the ecosystem impacts with wastewater impacting biodiversity to a far greater degree, other biodiversity impactors can be readily captured.
Authentic data-based verification not accreditation:
Many hotels and groups are using sustainability accreditations mainly derived from process and systems assessments. However, following EU climate and greenwashing regulations they will no longer be compliant or credible as they do not reflect the full life cycle of your climate or environmental impacts, creating vulnerabilities to ‘greenwashing’ reputational risk and fines (10% group turnover), if they are displayed to guests.
Foods are one of your largest emissions, our Total Life Cycle analytics identifies where you can the biggest difference.
Testimonials. Why TLC Harmony
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Sustainability is such an important outcome of Covid , I am , therefore, ready to support TLC , as they strive to support a sustainability position of tourism development in leaping forward to protect our environment, our societies and our economies and thus sustaining life on earth. Taleb Rifai, Former Secretary General UNWTO
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Maldives’ economic dependence on tourism makes it absolutely essential we continue to focus on sustainable tourism development, whilst we embark on nationwide tourism expansion initiatives and celebration of our tourism industry’s Golden Jubilee in 2022.
We endorse the TLCs sustainable tourism initiative, Reset Tourism Sustainably (
Minister of Tourism, Maldives)
- TLC Harmony Wins the 2021 UK Enterprise Award.
- “Thank you so much for sharing these inspiring documents” “HRH is very eager to explore .... meaningful collaboration"
Jennifer Jordan-Saifi, Household of The Prince of Wales & The Duchess of Cornwall
- “The work you have done to incorporate the Harmony principles is incredible”
Patty Clement, Sustainable Markets Initiative, Chief Operating Officer
- “Looking at something through a Harmony lens immediately opens the door to improved performance and greater Harmony. Taking waste management as an example in a resort setting enables guests to understand the effect of consumption, its value, costs and local opportunities including local leadership and education - such as food waste composting use on the resort estate. Other opportunities would likely be directed to reducing pollution such as specific collection and management of plastics. Looking at management systems and working towards positive outcomes locally has a wider and longer-lived effect at the resort and in guests and employee thinking leading to greater customer engagement and community leadership”.
Robert Ryan, Director, Ryan Resources Ltd (Sustainability in Infrastructure)
“Absolutely amazing.”
Professor Nick Campion, , Harmony Institute, University of Wales, Trinity Saint David
“The UK Hospitality Industry must act responsibly and do everything possible to support Government achieve its sustainability targets, I am looking forward to supporting TLC's commitmnet to global hospitality and tourism sustainability at their RESET Tourism event”.
Harry Murray MBE, Chairman Lucknam Park Hotel & Spa & President HOSPA, The Hospitality Professionals Association
“We are delighted that Harmony is supporting Go Gloucestershire and the Visit Gloucestershire Partnership’. Tourism is vital to the Gloucestershire local economy, we want to maintain our wonderful offering here in the Cotswolds and surrounding areas. We involve all our partners in the sustainability programmes our organisation has in development, it has never been a more important time for us to unite, collaborate and share best practice.”
Steve Gardner-Collins, Visit Gloucestershire Partnership
We are proud to have worked with:
Including Governments and National Ministries across the Gulf, Europe, Asia, and Africa
and many more